AZHotdog policies.
Please be sure to read the following policies which apply to everything we do
Summer policy runs from June 1st through Oct 1st: Outdoor Service intervals are 2 hours or less. We need to be in shade at all times. Parking needs to be within 25 feet of our service location. Two servers are required at each event.
General policies:
- Like any mobile food service business, we rely on people, vehicles and equipment. Unfortunately none of these are immune from daily reality. If we catch the flue, we can't serve. If our vehicles of equipment break down on the way to your event, we can't serve. Mechanical failures happen instantly and without warning. Our procedure is to try to reschedule, reassign resources, find replacements among our allies in the trade, even ordering takeout for you if it does the job. After that we try a range of ways to say sorry which may include discounts on future events, partial or full refunds and our profuse and sincere apologies.
- We're very good at getting places where food trucks can't. There are some limitations. The carts are much too heavy to lift or carry. The carts don't do tall hard curbs, stairs, steep inclines, etc. Gravel or dirt surfaces can be difficult.
- The carts need 38 inches clearance though any door or gate. The carts are 92" long.
- We need about 8'x10' to set up and serve in.
- We can do indoor service. Your building guy might disagree.
- Taxes are not included in our price and will be applied to your final bill.
- Quotes apply to your event and date only, reschedules may effect cost.
- We reserve the right to make substitutions to your menu based on availability of product from our suppliers.
- Any location rental fees, permits, licenses or vendor charges for your venue are your responsibility unless otherwise noted.
- We need electricity within 50 feet for snow cones.
- We don't provide cleanup for your party.
- 50% down payment is required to reserve your date.
- Since we may be liable for equipment procurement, staff scheduling, food procurement, party rentals & etc. down payments may not be wholly or partially refundable.
- If your event gets cancelled due to weather or other unsafe conditions we cannot guarantee a "rain date".
- The balance of your event cost is due upon completion of the event or on the scheduled day of service.
- Staff reserve the right to terminate service due to any unsafe or threatening condition with no further obligation.
- Acts of God or government, force majure, quarantines do not automatically trigger a refund.
- We cannot serve in winds over 15MPH. We cannot serve in dust storms.
- We cannot serve in rain unless we are under sufficient cover.
- Please note that our propane fired carts are dangerous if not treated properly.
- We cannot allow guests to use our equipment or prepare food (but thanks for asking!)
- You are responsible for any damage you cause to our equipment or any rental equipment.
- Gratuities are gratefully accepted by our hard working staff.
Don't wait, call Contact us and start your event today!
Call 602-250-0243
-or-
email
ArizonaHotDogs@gmail.com
In the mean time, click here to see some pictures of our catering carts in action.